Private shopping. A little Halloween magic.
TOUCH ME TTPleasure, delivered discreetly.By purchasing from Touch Me TT, you confirm that you are at least 18 years old and accept these conditions.
Customers must be at least 18 years old and provide their full name and accurate order, contact and payment information. Include your country/area code with your phone number and a street address for delivery. Orders are confirmed after acceptance by Touch Me TT and may be declined where stock, payment or customer information cannot be verified.
The terms provided when you purchase apply to that purchase. Later policy changes do not introduce new restrictions on existing orders.
For warranty, exchange or refund requests, please provide your order number and the name used when ordering. We may request a receipt, payment record or other reasonable proof of purchase. If details are incomplete or inconsistent, we will ask for clarification and allow genuine errors to be corrected. An incorrect or incomplete name alone will not invalidate an otherwise verified claim.
Touch Me TT reserves the right, at its reasonable discretion, to decline, cancel, or refuse a transaction or future business with any person, including where there are concerns involving safety, fraud, abusive conduct, non-payment, repeated failed deliveries, misuse of our services, or breach of these terms. This right will always be exercised in accordance with applicable law and will not be based on any characteristic protected by law.
Please follow all product instructions, warnings, cleaning requirements and storage guidance. Stop using an item if it appears faulty or unsafe and contact us. Damage caused by misuse, unauthorised modification, improper cleaning or storage, or use contrary to instructions is not covered by our manufacturing-defect warranty. This does not exclude responsibility that we cannot lawfully exclude.
We aim to handle your purchase as discreetly as possible. We retain contact details and order history to fulfil orders, provide support and manage warranty claims. Customer information is not sold.
Delivery drivers are employed by Drop Off TT, a subsidiary of Touch Me TT Sensual Shop Ltd. Necessary contact, address, order and delivery-note information is shared with Drop Off TT to fulfil your order. Drivers know which items you purchased, may ask you to confirm the colour or other item details, and may pack items in your presence. We make reasonable efforts to maintain discretion but cannot promise that purchase details will be unknown to the driver.
Delivery fees and estimated timeframes depend on the selected Drop Off TT service area and driver availability. Please provide a reachable phone number and accurate delivery details. Failure to respond to the assigned driver may result in a delivery attempt being cancelled. Any charge for a further attempt will be confirmed before it is arranged; cancellation of a delivery attempt does not automatically remove refund or other consumer rights.
Sangre Grande pickup is available on Sundays by prior arrangement. We will confirm the time with you beforehand.
Drivers are not required to test products or open sealed packages so you can decide whether you want an item. Drivers cannot approve refunds or exchanges without management approval. Contact Touch Me TT management about product concerns; these arrangements do not limit your consumer rights.
Our seven-day warranty covers manufacturing defects reported within seven days of the date you receive your delivery or collect your order—not the order date or tracking assignment date.
Please keep the original packaging and provide a clear video demonstrating the fault, together with your order number and the name used for the purchase. If packaging is unavailable or a video cannot reasonably demonstrate the issue, contact us so we can discuss other evidence or inspection. Never demonstrate a fault in a way that risks injury.
Our warranty does not cover faults caused by misuse, accidental damage, improper storage or normal wear, or returns for change of mind. The seven-day warranty is additional to your statutory rights: it is not a deadline that automatically removes every right relating to faulty, unsafe or misdescribed goods.
For health and hygiene reasons, we do not accept opened intimate products for change-of-mind returns. This restriction does not prevent a valid claim for faulty, unsafe or misdescribed goods.
We will assess the issue and discuss an appropriate remedy. We may offer a replacement where suitable and acceptable to you. If a replacement is unavailable, we will offer a refund for an approved claim. We will not insist on a replacement or store credit where you are legally entitled to a refund or another remedy.
Please contact us before returning an item so we can agree safe return arrangements. Any proposed collection or delivery charge will be explained beforehand and will not override your statutory rights.
Our standard refund covers the price actually paid for the affected item after discounts. Original delivery charges are excluded.
Refunds are normally paid by bank transfer. If you do not have a bank account, you may arrange to collect your refund at Scotiabank, Sangre Grande, on a Sunday. We will confirm the collection time beforehand.
If collection is not possible, you may request delivery of your refund by a driver. Any delivery fee must be disclosed and agreed with you before dispatch and will then be deducted from the refund, only where lawful. This is an optional arrangement, not an automatic refund deduction. We will confirm payment arrangements and the expected payment date when the refund is approved.
Contact Touch Me TT management with questions, product concerns or warranty requests. Include your order number and a description of the issue. Do not send bank passwords, PINs or verification codes.
Contact us on WhatsApp: +1 868 794 7399 →